Refund policy

 NO REFUNDS  / EXCHANGE ONLY:We have a 30-day  exchange policy, which means you have 30 days after receiving your item to request an exchange .

To be eligible for a  exchange your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a  exchange you can contact us at ghrstoreservices@gmail.com. If your exchange is accepted, we’ll send you a  email on how and where to send your item to for an exchange . Items sent back to us without first requesting a  exchange will not be accepted.

You can always contact us for any exchange questions at ghrstoreservices@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non- exchangeable items
Certain types of items cannot be  exchanged like  intimate wear (lingerie), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept  exchanges for hazardous materials, flammable liquids, or  etc . Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept  exchanges on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to  immediately send a message on the contact us page and request an exchange along with the order number  that you received at checkout so that we can begin your process.